The Northside Group

We’ve written about this extensively in the past.

Briefly, years ago, when Northside, (a Ramsay Health Care subsidiary,) was just one clinic, when the Police got involved, they found enough evidence of misconduct by one of it’s Psychiatrists to result in him eventually being sent to gaol for two years and barred from practicing medicine for 5 years. And there were allegations at the time that numerous complaints about this Psychiatrist had been made over the years to Ms Anne Mortimer, Northside’s CEO, which she’d ignored. Ms Mortimer denied this strenuously, of course, – but there were certain inconsistencies in what she’d had to say. And when an email to her asking for her comment on these inconsistencies, it resulted in a strongly sarcastic reply coming back from one of Ramsay’s PR people saying that Ms Mortimer was far too busy to respond, and that this would continue to be so in the foreseeable future, and saying in effect that the author of the email should “p__s off.”

Since then, the Northside Clinic has expanded into the Northside Group, with Ms Mortimer being the CEO of the whole group.

We’d love to know how any of our readers might have got on if they’ve had any problems with anything about the Northside Group in the years since, in particular how they’ve got on with Ms Mortimer and Ramsay’s PR people. Our guess would be that not much has changed!

A comment or a question? Email us at info@questionsmisc.info.

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Ramsay Health Care 9

This was emailed to Ramsay on 5 Jul. 2019 using an email address for one of their PR people we’ve had for years – monaghanc@ramsayhealth.com.au.

As, on 9 Jul. 2019, our first email hadn’t even been acknowledged, the same email address was used to send this.

As, on 11 Jul. 2019, our first 2 emails hadn’t even been acknowledged, the same email address was used to send this.

We’ll let readers know if we ever hear from them. But, in the meantime, the above, and the material in this post, should provide indications to readers as to what what dealing with Ramsay is like.

A comment or a question? Email us at info@questionsmisc.info.

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Dr Andrew James Brooks – Sydney Urologist 13

If you click on this link, you will be taken to an email that was sent to Dr Brooks some 6 weeks ago.

If the fact that Dr Brooks doesn’t respond to emails like this or, in fact, any emails – we’ve sent him dozens – doesn’t even acknowledge them – doesn’t convince readers that they should steer clear of Dr Brooks, we’re not sure what would.

A comment or a question? Email us at info@questionsmisc.info.

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Dr Timothy Tan – Sydney Cardiologist 5

On Sun. 7 Jul. 2019, this was sent to A/Prof. Tan using the ordinary email address shown on the result of a Google search shown below.

In our experience Dr Tan doesn’t respond to emails, doesn’t even acknowledge them, but we’ll let you know if this time is different.

A comment or a question? Email us at info@questionsmisc.info.

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Japara’s aged care and retirement living homes

Briefly.

A Ms Noleen Hausler, having become concerned about how her elderly father was possibly being treated in one of Japara‘s 49 aged care homes, had a camera installed in his room, and, eventually, what was recorded by this camera provided the basis for one of Japara’s employees, a Corey Lucas, to be sent to gaol, his treatment of her father was so bad.

We say, eventually, because initially, according to this article, Ms Hausler’s complaining was fought tooth and nail by Japara’s management, in particular, by Mark Sudholz, it’s co-founder and CEO.

It’s said that “Ms Hausler was accused of stalking by Japara management, which also tried to undermine her application to become her father’s guardian because they were concerned that she would put a CCTV camera back in his room.” Also, “Mr Sudholz wrote an email to a staff member criticising Ms Hausler’s persistent complaints about Japara.” And so on and so on.

But eventually, presumably because of Ms Hausler’s persistence and the perceived strength of her case, Mr Sudholz obviously realised that he had no choice but to back down and apologise, which he duly did.

In this further article, (as we keep saying, where would we be without the journalists,) these two paragraphs appear which just make us laugh. This one.

And this one.

When are more people going to realise that it’s the job of CEOs of companies, especially public companies, like Mark Sudholz, to maximise profits, mainly by creating cultures which maximise profits. It’s certainly not to provide dedicated and compassionate care for residents in aged care facilities – to the extent that things like this are done, they are just means towards the end of making more money. In every situation they are going to choose whatever makes the most money.

We have written extensively over the years about similar experiences with public companies like Bupa Aged Care, Ramsay Health Care, and so on.

How do we as individuals counter this?

One of the problems is that they all seem to be as bad as each other, but we believe this is gradually going to change, and that will be by us as individuals holding them more accountable by the use of emails.

A comment or question? email us at info@questionsmisc.info.

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Thickened and ugly big toe nails – treatment for

A contribution put together with one of our readers.

A comment or question? Email us info@questionsmisc.info.

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Being on Low Dose Naltrexone 1

One of our readers, a retired GP, says that, historically, there have been four really significant medical breakthroughs – Antibiotics, Antidepressants, Anti-inflammatories, and Immunization. And further, that to these four can now be added a fifth, which he says is as significant as any – Low Dose Naltrexone. And we’re getting the impression that Low Dose Naltrexone may be the most significant of them all!

It has been estimated that if everyone in Australia was on Low Dose Naltrexone, we’d need 20% less doctors – people would be consulting their doctors less often, they would be spending less time in hospital and so on and so on.

Is this an explanation as to why so few doctors seem to be getting into the business of advising on and perhaps prescribing it? why it’s so hard to find one who is? Whatever the explanation, to us, the extent to which so few doctors seem to be doing this is just remarkable.

It’s going to be interesting to see how this all plays out. For instance are our politicians ever going to be doing anything about the fact that LDN perhaps could be saving taxpayers billions and billions of dollars? Or perhaps whether it’s more important to them to have the doctors onside?

But whatever happens, it’s got nothing to do with the fact that the people, you and I, can be experiencing the benefits of being on LDN today, right now.

Comments and/or questions? Email us at info@questionsmisc.info.

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Foot Right Podiatry, Macquarie Park – dealing with

For our post on the people at this practice, use this link.

A question or a comment? Email us at info@questionsmisc.info.

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The NSW Health Care Complaints Commission – dealing with 3

In this previous post, we mentioned that, as a subscriber to the Health Care Complaints Commission’s mailing list, we had received 20 emails in one day, (7 Jun 2019,) each claiming that, in relation to a particular NSW health care professional, “A new media release has been published on the Health Care Complaints Commission website.”

We have no doubt that this was/is an exercise in making beaurocrats and politicians, perhaps even the Minister for Health, think, “Wow! Our Health Care Complaints Commission is really on the job isn’t it!”

BUT, on closer examination, we can’t find anything to indicate that each of these claims is other than a LIE!

If searches are done on the HCCC website.

In 2 cases, it’s specifically mentioned that the entry on the practitioner concerned was “Last Modified” in 2013.

In 15 cases, it’s specifically mentioned that the entry on the practitioner concerned was “Last Modified” in 2014.

In 1 case, it’s specifically mentioned that the entry on the practitioner concerned was “Last Modified” in 2016.

In 2 cases, it’s specifically mentioned that the entry on the practitioner concerned was “Last Modified” in 2018.

On the face of it, these emails are just more HCCC rubbish!

But perhaps we’ve got this all wrong? This was sent in an email to Ms Sue Dawson, the NSW Health Care Complaints Commissioner, on 10 Jun. 2019, 2 days ago. Perhaps she’ll set us right.

We’ll let you know if we get a response.

A 12 Jun. 2019 update: To be fair, on this occasion at least, we got this prompt response to the above email sent to Ms Sue Dawson.

A comment or a question? Email us on info@questionsmisc.info.

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The NSW Health Care Complaints Commission – dealing with 2

As a subscriber to the HCCC’S mailing list, we recently got 20 emails on the same day that initially appeared like this.

And when we clicked on them, we got responses, of which this is a part.

And when we clicked on the “here,” in every one of the ones we tested we got this!!!!

As we’re always saying, it’s so basic – if you want to know what people and organisations are like, send them an email. And over the years we’ve sent so many emails to the HCCC, and invariably found that, even in relation to the most basic matters, the performance of the people there is completely and utterly hopeless!

Of course, Sue Dawson, the person in charge of the HCCC, couldn’t care less. This will be shown when send her a copy of this post – we’ll let you know if it even gets acknowledged. Everything indicates that all she’s interested in is that she keeps getting her $500,000 a year.

And as for their political masters, they couldn’t care less either. A copy of this post could be sent to our local Members of Parliament, the Minister for Health, the Shadow Minister for Health and the Premier, and again there would be not even acknowledgements.

It would be a start if Gladys Berejiklian sent an email to Sue Dawson with just 5 words in it – “This is not good enough,” and attaching a copy of this post.

What are the chances of this happening?

Hah hah hah! Hah hah hah! Hah hah hah! Hah hah hah!

We’ve learnt the hard way that whatever modern politics is about, it’s not about the politicians making any efforts to ensure that the Government Agencies and Organisations, often involving budgets of millions and millions of dollars of the taxpayers money, are performing at all properly – when having them performing properly can be so often so important to us the people.

A comment or a question? Email us at info@questionsmisc.info.

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