Further to our previous post on this matter, if you go to this article, it has paragraphs like this one about a retired nurse:-
This led us to carry out extensive searches on the internet in which we failed to even find a fax number for this village, let alone an ordinary email address or email form!
These days a simple blog or website which includes an ordinary email address and the basic information consumers need to know can be created and set up in a few minutes even by school children, and can be hosted for 2 or 3 dollars a week. EVERY aged care facility should have one of these. But instead, organisations like Aveo PAY thousands and thousands to marketing people to create websites full of sexy photos of people and places and sales talk.
To us, such organisations and aged care facilities should be avoided like the plague.