A letter sent by email today, Fri. 19 Oct, 2018, to Ms Sue Dawson the NSW Health Care Complaints Commissioner.
Of course, we got an immediate automated reply, making, amongst other things, extravagant claims like:-
Over the last 10 years or more, we’ve found the HCCC to be completely ineffective – in a word, hopeless. It will be interesting to see if it’s any different this time.