If people are not prepared to put in writing their sides of claims, you know they are not accountable, probably not accountable to anyone – it’s that simple! And if organisations don’t have people in their employ whose job it is to tell their sides of claims, you know that these organisations are not accountable, probably not accountable to anyone – it’s that simple!
There has been a lot of publicity recently about claims that a 21 month baby girl, having been in a car that was involved in an accident, and having been taken to the Wyong government hospital, was subsequently discharged with a broken neck! What are the chances that the doctor or doctors who made the decision to discharge the child without carrying out any tests necessary to establish whether she had a broken neck or not? Perhaps they have a reasonable explanation – in which case it’s important that they should be given every opportunity to provide it, or perhaps they just don’t care?
The Wyong government hospital doesn’t even have an ordinary email address or email form we can use to ask the doctors concerned for their side of these claims – we know, because we’ve emailed the NSW Ministry for Health asking if they know of one of these for the manager of the hospital and they say they don’t have one.